City issues flood information and tips

The City of Hamilton is continuing to respond to flooding issues as a result of the heavy rainfall the city experienced over the last 48 hours.   Public Works crews are continuing to clean up debris around the affected areas to reduce the risk for future flooding and repair damages to roadways. 

The City encourages all affected residents to take the following actions to report claims:
· Call the City’s Claims hotline – 905-667-3157 and your information will be recorded 
· Call your insurance company immediately 
· Have someone come to your home immediately (within 48 hours) to assess the damages in your home – this could reduce cleanup costs significantly
· The city has a compassionate grant program. Applications are available through the City’s Claims Hotline

All roads have been reopened, however the Red Hill Valley Trail will be closed indefinitely as a result of extensive flooding damages. Closure signs will be placed at the trail head and along the trail.

Important numbers:
Flood Claims Hotline – 905-667-3157
City Customer Contact Centre – 905-546-CITY (2489)
Horizon Utilities – 905-522-6611
Union Gas - 1-877-969-0999

Waste Collection: 
The City is waiving the one plus one garbage bag limit for areas affected by flooding for the next two weeks.  Quantity limits will not be waived in any area other than those impacted by flooding.  This is not a City-wide exemption of waste quantity limits.  As well, bulk disposal rates will be waived for residents in flooded areas who take damaged goods or waste to a transfer station.